Frequently Asked Questions
Answers to the questions Sterling Heights homeowners and business owners ask most before installing a security system.
How quickly can you install a system in Sterling Heights?
Most residential appointments are scheduled within the same week, with installation completed in a single 2–6 hour visit depending on system size.
Do I have to sign a multi-year contract?
No. We offer both no-contract, month-to-month monitoring and traditional multi-year plans with equipment discounts. You choose.
Can you take over monitoring or repair on a system another company installed?
Yes — this is one of our most common requests, including systems from national providers or left behind by a previous homeowner.
What's the difference between self-monitoring and professional monitoring?
Self-monitoring sends alerts to your phone and you respond yourself. Professional monitoring routes alerts to a UL-listed monitoring center that verifies the alarm and dispatches police, fire, or EMS on your behalf, even if you can't be reached.
Do you install cameras without a full alarm system?
Yes, standalone camera installation is one of our most requested services.
Will a security system lower my homeowner's insurance premium?
Many Michigan insurers offer a discount for monitored alarm systems — check with your carrier, and we can provide documentation of your installed system for their records.
What areas do you serve?
Sterling Heights, Utica, Shelby Township, Troy, Warren, Clinton Township, Fraser, and Rochester Hills. See our full service area page.
Do you offer financing?
Ask during your consultation — equipment financing and monitoring-inclusive plans are available depending on the system selected.
What happens if I move?
Systems can often be transferred to a new owner, moved to your new address, or monitoring can be paused/cancelled depending on your plan terms — we'll walk you through your options.
How do I stop false alarms from pets or drafts?
Pet-immune motion sensors, correct sensor placement, and proper entry-delay settings eliminate the vast majority of false alarms — we configure all of this during installation.
Still have a question?
Call us directly — we'd rather answer it on the phone than have you guess.
Call (586) 360-1224 Request a Free Quote